If you're in immediate danger
Call 911. If you're fleeing domestic violence, call the National Domestic Violence Hotline: 1-800-799-7233 (24/7, free, confidential). They can help you find safe shelter tonight.
If you need somewhere safe to sleep tonight, here's what to do right now. Don't worry about long-term planning yet — that comes later. Right now, the goal is getting you somewhere safe.
Here's the short version: Call 211 (free, 24/7) and say "I need emergency shelter tonight." They'll tell you what's available near you. If you can't call, text your zip code to 898211. If shelters are full, ask about overflow beds, warming centers, motel vouchers, or safe parking programs.
Step 1: Call 211 Right Now
211 is a free, confidential helpline available 24 hours a day in most of the United States. When you call, tell them:
- That you need emergency shelter tonight
- Your general location (city or zip code)
- Whether you have children with you
- Whether you're fleeing domestic violence (this opens additional resources)
- Any accessibility needs (wheelchair access, medical equipment, service animal)
They'll tell you which shelters have available beds, how to get there, and what to bring. If you can't call, you can also text your zip code to 898211 or visit 211.org.
Step 2: If Shelters Are Full
Shelter beds fill up fast, especially in cold weather and in cities. If there's nothing available, here are backup options to ask about:
- Overflow beds: Many shelters add extra capacity during high-demand periods. Ask if overflow is available
- Warming/cooling centers: During extreme weather, cities open public buildings as temporary shelters. Ask 211 or check your city's website
- Motel vouchers: Some agencies (Salvation Army, Catholic Charities, local nonprofits) provide emergency motel vouchers for a night or two. Ask 211 for agencies that offer this
- Safe parking programs: If you have a car, some areas designate safe lots where you can sleep in your vehicle overnight without being ticketed or harassed
- Hospital emergency rooms: ERs cannot turn you away and are safe, warm, public spaces. This isn't a housing solution, but in a true emergency with nowhere else to go, it's a safe place to be for a few hours
- 24-hour businesses: Some libraries, laundromats, and diners are open late or 24 hours and can provide temporary respite
Step 3: If You're a Veteran
Veterans have dedicated emergency housing options beyond what's available to the general public:
- VA's National Call Center for Homeless Veterans: 1-877-4AID-VET (1-877-424-3838) — available 24/7. They can connect you with immediate shelter and VA services
- SSVF (Supportive Services for Veteran Families): Can provide emergency housing, motel vouchers, and rapid re-housing. The VA call center can refer you
- HUD-VASH: Not immediate (it takes time to process), but ask about it for longer-term housing. See our HUD-VASH guide
- Grant and Per Diem (GPD) programs: VA-funded transitional housing specifically for homeless veterans
Step 4: If You Have Children
Families with children receive priority for emergency shelter in most communities. Additional resources:
- Family shelters: Many communities have shelters specifically for families that keep parents and children together. Ask 211 specifically for family shelter
- McKinney-Vento Act: If your children are school-age, their school must provide transportation and support regardless of where you're staying. Contact the school's homeless liaison (every school district has one)
- TANF emergency assistance: In many states, you can get an emergency cash payment through TANF to cover a motel room. Call your state's TANF hotline or apply at your local Department of Social Services
- Head Start / Early Head Start: If you have children under 5, Head Start programs prioritize homeless families and can connect you with housing resources
Step 5: If You're Fleeing Domestic Violence
Your safety is the first priority. These resources are specifically for people escaping abuse:
- National Domestic Violence Hotline: 1-800-799-7233 (call) or text START to 88788. Available 24/7, free, confidential. They can help you find a safe place tonight
- DV shelters: These are separate from general homeless shelters. Locations are confidential. The hotline will connect you
- Emergency protective orders: If you need legal protection, call the hotline or local police. A protective order can require the abuser to leave the shared residence, meaning you may not need to leave
What to Bring If You Can
If you have time to gather items before leaving, here's what's most helpful. But don't let missing items stop you — shelters will help you regardless:
- Identification (driver's license, state ID, passport — any of these)
- Any medications you take
- Phone and charger
- Important documents: birth certificates, Social Security cards, insurance cards, any legal paperwork
- A change of clothes
- Basic hygiene items (toothbrush, etc.)
- Children's essentials (diapers, formula, comfort item)
You don't need ID to access shelter. Many people experiencing homelessness don't have identification. Shelters know this and will still help you. Don't let missing documents be a reason not to seek help.
What Happens Next (Tomorrow and Beyond)
Tonight is about safety. Tomorrow, you can start thinking about next steps. Here's what to prioritize once you have a safe place to sleep:
- Talk to shelter staff about longer-term options. They can connect you with rapid rehousing programs, transitional housing, and voucher applications
- Apply for benefits if you haven't: SNAP (food), Medicaid (health), TANF (cash), and housing programs. Our Where to Start tool can help you figure out which ones fit your situation
- Get on housing waiting lists. The sooner you apply, the sooner your name comes up. Apply to multiple PHAs. See our Section 8 guide
- Contact Coordinated Entry. Most communities have a Coordinated Entry system that assesses your situation and connects you with available housing. Your shelter or 211 can refer you
Key Numbers to Save
211 — Emergency shelter, food, utilities, and local resources (24/7)
988 — Suicide & Crisis Lifeline (24/7)
1-800-799-7233 — National Domestic Violence Hotline (24/7)
1-877-424-3838 — VA Homeless Veterans Hotline (24/7)
1-800-786-2929 — National Runaway Safeline (for youth under 21)